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Salesforce

Deliver connected, data-driven customer experiences with a multi-award-winning Salesforce partner.

Our partnerships are different

Unlock extraordinary results with Salesforce.

Whether your customer is a business, consumer, patient, or citizen, they are expecting an engaging and personalized journey. Our multi-cloud delivery expertise of Salesforce’s customer relationship management (CRM) solution—with connected data and intelligence—empowers you to create the outstanding experiences your customers want and need.

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Engagement

Build engagement by creating experiences your customers love. Leverage connected, data-driven Salesforce solutions like Marketing, Sales, and Service Cloud to build loyalty and continuously optimize your digital strategy with embedded artificial intelligence (AI) and analytics.

Growth

Gain transformative results and exponential growth by unlocking operational excellence, optimizing revenues, and driving innovation with artificial intelligence.

Loyalty

Solidify your customer base through data-based insights, automation, and sustained adoption. Resolve issues quickly and improve satisfaction, no matter your sector or challenge.

How We Can Help

Tailor Salesforce for your industry needs.

Our core values are our cornerstone. We build long-term partnerships based on trust and continuous improvement by ensuring that our clients’ visions are the guiding principles that drive our decision-making.   

Although Salesforce fits any kind of company or organization, we understand each industry has a unique set of needs. The breadth and depth of our industry expertise, coupled with Salesforce’s industry cloud specializations, ensures we support the capabilities your business or organization needs most to thrive and grow.  

  

 

Salesforce Capabilities

Power ahead with Credera.

We are here to help you solve business problems using integrated Salesforce solutions, unlock growth potential with data-driven decisions and AI, and maximize your Salesforce investment with expert guidance. Explore our core offerings below or get in touch to book time with one of our Salesforce consultants.

Service Cloud: Transform the customer experience

Empower your agents to respond quickly with the right answers and automate your service processes to deliver a more efficient and satisfying customer experience.

Salesforce Platform: Build and automate

Build and operate intelligent apps at scale and automate without code.

Mulesoft: Integrate anything

Connect any data, system, or AI model securely and automate tasks and processes to deliver intelligent customer experiences faster.

Data Cloud: Powered with AI

Connect your data sources, define and transform their relationship in Data Cloud, and unify data in real time.

Revenue Cloud: Buying made flexible

Make the buying process faster and easier, accelerate new revenue streams, and improve revenue efficiency.

Industry-specific clouds

Accelerate time to value, go digital faster, and transform with industry-specific Salesforce clouds.

Salesforce Certifications

Award-winning Salesforce partner.

We leverage the breadth of the Salesforce platform, have multi-cloud experience, and are one of the most certified Salesforce partners, with over 780 certifications.

Our Experts

We’re available to talk—and here to help.

At Credera, we’re only as good as our people, and we bring a highly skilled and diverse set of experts together for the benefit of our clients.

Neal Hartman
Neal Hartman

Technical Architect

Chicago

Paul Gibbons
Paul Gibbons

Salesforce Practice Director

Dallas

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