Restaurants
We help restaurants of all types and sizes optimize operations for the perfect customer visit.
Why it Matters
Drive value from data and increase sales with loyalty channels.
Restaurants are recovering from a generational set of challenges as a result of COVID-19 disruptions, labor shortages, and commodities inflation. Digital toolsets can help personalize customer interactions, simplify employees’ jobs, and bring operational enhancements such as automation to kitchens.
Optimization by using data
Restaurant industry leaders win when they enhance restaurant operations by combining relevant technologies with new ways of working. They use data-driven solutions that reduce employee attrition, reduce food waste, and increase customer loyalty.
Automation and AI
The restaurant industry has an opportunity to improve operational efficiency. Automation, robotics, and artificial intelligence (AI) are increasingly integrated into business processes to help reduce service times and food waste.
Build automation into service such as mobile order pay systems to improve customer experiences.
Optimize the supply chain by using AI to help reduce food waste.
Reduce employee attrition with training on new technologies to embed tools into ways of working.
MarTech
MarTech solutions such as loyalty programs contribute to personalization of engaging customer experiences, aimed at encouraging customers to choose your restaurant for quick food on the go, increasing frequency of customer visits, and encouraging more spending on each trip.
Five questions CIOs must consider for generative AI adoption
In this whitepaper, we examine five key questions CIOs are asking around AI and provide recommendations on how CIOs can move forward on their generative AI journey.
Our Approach
Leverage data, automation, and MarTech solutions for better customer experiences.
Restaurants can build intelligence from digital commerce applications and capitalize on the data for marketing, bringing innovation into wider business processes. The Credera team uses deep expertise in the restaurant space to leverage MarTech and other technical skillets to bring real results to restaurant clients.
How We Can Help
Experience the difference.
At Credera, one of our core values is tenacity. We’re focused on driving a program in partnership with our customers from the initial strategy stage to successful completion. We understand how to simplify complexity and unlock solutions at scale to make a real impact on operational efficiency.
We call this the Credera Difference and we invite you to hear directly from some of our clients about their experiences working with us.
Read how we supported On The Border in serving up an excellent digital experience.
Discover our experience enhancing a leading restaurant chain's digital capabilities through a website redesign.
Restaurants create unique opportunities for service, leadership, and connection within communities. Credera’s restaurant consultancy helps high-growth and high-scale brands use design, data, and technology to drive sales, traffic, and operational effectiveness. Credera’s restaurant solutions empower your teams to provide industry leading experiences without requiring per-transaction fees or large support staff. I am proud to partner with some of the world’s leading restaurants and excited to share how we can help your brand succeed.
Cody Case
Partner and US Consulting Practices lead, Credera
Our Experts in the Space
We’re available to talk—and here to help.
At Credera, we’re only as good as our people, and we bring a highly skilled and diverse set of experts together for the benefit of our clients.
Aaron Wolin
Principal Architect
Dallas
Grace Lee
Senior Manager
Dallas
Offerings
Explore our offerings for the restaurant industry.
We work closely with restaurants to understand their unique needs, desired objectives, and the nuance of their problems to develop strategies and programs that achieve great results.
MarTech strategy
As customer expectations evolve, so does technology. Your strategy should be flexible enough to support future needs without costly rework.
MarTech optimization
Align marketing efforts with the right technology, tools, and platforms to fine-tune your marketing strategies and make better-informed decisions.
Innovation strategy
We help organizations take a structured approach to innovation that enables them to create and capture value.
Data analytics
Data analysis provides the foundation for informed decision-making, innovation, problem-solving, and efficiency.
Contact Us
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