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Customer engagement as a service

Enhance customer delight and boost revenue with real-time decisions and data-driven insights.

Capabilities

See how we’re helping our clients.

Make informed, strategic decisions that drive success.

Integrated services

Enable real-time decisions, unlock new use cases, and deploy strategies with best practices and integration.

Comprehensive support

Access a knowledge repository and community of experts through training, mentoring, and business coaching.

Advanced process management

Leverage tech accelerators, best practices, templates, checklists, and standards for fast, effective results.

Holistic benefits

Benefit from market insights, strategic guidance, technical proficiency, and vendor liaisoning

Decisioning Center of Excellence (CoE)

Receive advisory services and innovative solutions for marketing operations backed by rich assets

Tailored benefits

Benefit from business-focused, customer-centric solutions, leading to significant savings and enhanced efficiency.

How We Can Help

Inspire a transformed relationship with your brand.

We excel in every aspect of CDH, from setup to system integration, application support, and business enablement. With over ten ongoing decisioning projects, we’re among the fastest-growing Pega practices.

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Customers expect personalized, cohesive experiences and interactions across channels. Credera's holistic solution equips us with the capabilities needed to meet and exceed these expectations and fulfill our business objectives of scalability and performance.

Representative, Optus

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