The Challenge

One of CardConnect's clients needed an immediate gateway integration to their Salesforce Commerce Cloud.

CardConnect is a payment platform focused on providing secure payment processing to businesses of all sizes. One of its clients, a national retailer doing $1.5B in annual ecommerce transactions, needed an immediate gateway integration to their Salesforce Commerce Cloud.

Additional concerns:

• Implementing a complex integration according to the merchant's exact specifications 

• An aggressive timeline of less than 6 weeks with a “must succeed” criteria

The Solution

A risk assessment for an accelerated approach to solve challenges.

Credera assessed the challenges and risks and employed an accelerated approach that achieved CardConnect’s desired results:

• Developed new and also optimized existing Salesforce code, configurations and setups to meet the complex specifications

• Expedited solutions and configurations by using existing intellectual property and assets 

• Realized quick time-to-market with a standard-driven, quality-focused design approach to become PCI compliant

• Provided post-launch managed services to ensure user adoption and ROI

• Completed work successfully within the expedited timeline

Tools Implemented

• Salesforce Commerce Cloud

The Results

Redeveloped commerce experience lifts conversions without sacrificing security.

As a result of our partnership, CardConnect experienced the following results:

• REDUCED CART ABANDONMENT

  • Faster payment processing led to more completed checkouts.

• BOOSTED CONVERSION RATE

  • Enhanced, streamlined customer checkout experience helped drive conversions.

• MINIMIZED PAYMENT REJECTIONS

  • Improved processing accuracy created smoother transactions.

• REINFORCED TRANSACTION SECURITY

  • PCI compliance for customer payments raised confidence.

We received a high-quality build with fantastic communication and support. I am extremely satisfied with the results we received working with Credera.